Carter Credit Union believes in building relationships with our members and with our employees. We are continually seeking enthusiastic, motivated individuals to join our growing team. We offer our employees a safe environment that fosters self development, career advancement, and success within our credit union. Our ten branches are located in Springhill, Minden, Shreveport, Bossier City, Coushatta and Mansfield, Louisiana, Fort Worth, Texas and Magnolia, Arkansas. We appreciate your interest in employment at Carter Credit Union and look forward to reviewing your qualifications.
Job details
- Salary: $14 to $15 an hour
- Job Type: Full-time
- 8 hour shift
- Monday thru Friday
- Weekend availability
Qualifications
- High school or equivalent (preferred)
- Banking: 2 years (required)
- Customer Service: 1 year (required)
- Call Center: 1 year (required)
Full Job Description
This position is the primary phone contact a member has with the credit union. This position answers inquiries by phone and may assist in the opening of an account, through the various services offered by the credit union, as well as closing of accounts. This position is responsible for cross-selling the many services the credit union offers and thus facilitates the credit union becoming the member’s primary financial institution. When problems or questions arise, this position is responsible for initiating resolution.
BENEFITS
(waiting period may apply)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
Company's website: cartercu.org
Company's Facebook page:
Work Remotely: No
Job details
- Salary: $13.50 - $16.00 an hour
- Location: Springhill or Ellerbe Branch
- Job Type: Full-time
- Schedule: 40 hours a week, Monday thru Friday
- Physical Settings: one location (Springhill or Ellerbe Branch)
Qualifications
- Education: High school or equivalent (required)
- Experience: Collections 2 years (preferred)
Full Job Description
To protect the assets of the credit union by collecting those accounts which have become delinquent and to minimize losses to the credit union and its members.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Monitor and collect accounts assigned which are past due, submitting reports as scheduled.
- Maintain accurate reports of all attempts to contact accounts or co-maker of accounts.
- When appropriate work out a mutually acceptable payment schedule which would protect the credit union’s interest and the credit of the member.
- Recommend remedial collection action (including legal action) when necessary to Legal/Repossession Specialist
- Refer all bankruptcies to the Bankruptcy Specialist and follow the regulations as established by law and Carter Federal policies and procedures.
- Establish skip-trace tile and schedule regular follow-up.
- Assist in area as directed by manager.
- Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements.
- Have a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, by-laws, organization and philosophy.
BENEFITS
(waiting period may apply)
- 401(k)
- Dental insurance
- Health insurance
- Life Insurance
- Paid time off
- Vision insurance
Company's website:
www.cartercu.org
Company's Facebook page:
https://www.facebook.com/CarterCreditUnion/
Work Remotely: No
Submit Your Resume
Carter is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, sex, age, religion, national origin, disability, veteran status or any other protected status where otherwise qualified.